Send Your Film
After you’ve safely packed up & shipped off your film, our job begins. You will be notified by e-mail once your film has arrived at the lab & will receive an invoice for the order with online payment information. After you’ve paid your invoice online & your order is complete, we will release your negatives for pickup/delivery & send you a link to your digital scans.
Working with film takes time, but we do our best to deliver your work back to you as quickly as possible. Order completion time (business days) is generally:
- Noritsu Scans: 7-10 days
- Frontier Scans: Up to 15 days
- Process Only: 5 days
Having orders with black & white film (especially large quantities) can increase Turnaround Time by 1-2 business days because we dust correct each image by hand.
Once your film is checked into our system, the development process starts. We process both C41 & B/W & can push B/W up to three stops.
After your undeveloped film becomes a negative, we begin scanning. We scan based on each client’s Custom Style Profile, which is an important component of the process. A scanned negative can look many different ways & we want to ensure that we’re scanning based on your specific style palette that fits your aesthetic & vision. For more information on the Custom Style Profile, please e-mail, call or view more information below. We use both Fuji Frontier & Noritsu scanners.
Custom Style Profile
While a physical negative has definitive characteristics, a scanned negative can look a wide variety of ways depending on decisions made during the scanning process. Because of this, we work to develop a Custom Style Profile that is unique to every client. This profile serves as a guideline that the scanning operator uses when scanning every frame of every roll of film. It begins with communication – getting to know you & the characteristics of your work, expectations for your work & what you hope to see from our lab. By talking through your favorite scans, scanning the same negative multiple times, and learning your likes & dislikes, we work together to achieve a look that you love. Consistent scans means you spend less time tweaking your images & more time shooting. Give us a call or send us an e-mail to begin developing your Custom Style Profile.
After your film is developed & scanned, we are ready to deliver it back to you. For your scans, you will receive a download link via e-mail. Physical negatives can be mailed back to you or held at Film Box for a monthly shipment back to you.
It is our responsibility to ensure every client is satisfied with the scans they receive. Communication is both important & necessary to ensure Film Box is delivering quality scans that meet each client’s wants & needs. From the client, feedback on the scans helps Film Box shape the Custom Style Profile & deliver scans that are consistent with each photographer’s creative vision. From Film Box, we have the unique opportunity to see film from start to finish. At the core, we are photographers. If we see something on your negative, we can communicate the issue to help clients improve how they’re shooting. Underexposed negatives? We can suggest how to rate certain film stocks. Cropping on your negatives? Could be an issue with the film advance. If we see something, we will communicate to help you get the most out of your film, which in turn, improves your scans.